Salt Creek Ballet is seeking a personable Front Desk Staff member to be a welcoming face within our dance studio. In this vital role, you will serve as the first point of contact for parents, students, faculty members, and prospective clients, ensuring a positive and professional experience. Your energetic approach and excellent organizational skills will help maintain smooth office operations, manage communications efficiently, and support various administrative functions. This paid position offers an exciting opportunity to develop your skills within a supportive non-profit environment.

Duties

• Greet families warmly and direct them appropriately, ensuring a friendly and professional atmosphere at all times
• Perform opening and closing duties to ensure student well-being and an organized environment
• Handle incoming and outgoing emails, mail, and packages with precision and timeliness
• Maintain organized data entry records
• Support class registration efforts using Jackrabbit Dance
• Provide exceptional customer support via email and phone by addressing questions regarding school policy, registration, dress code, and class placement

Qualifications

• High School Diploma. Some level of college education is preferred but not required.
• Interest in the performing arts and/or arts management. Prior experience is a plus, but not required.
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Prior experience with class registration tools (MindBody, Jackrabbit)
• Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment
• Strong computer literacy including data entry, proofreading, and familiarity with office equipment such as multi-line phones and printers
• Exceptional customer service skills combined with professional phone etiquette